亞馬遜售后郵件模板-ESG跨境

亞馬遜賣家發(fā)貨達到時光

▼

Dear ___,

Thank you so much for your great support on us.

Usually it takes about 7-12 days for the item to reach you.

Any question, feel free to contact us and we will reach you at the soonest.

Best regards

先填單,漏發(fā)貨后向客人說明

▼

Dear ___,

Thank you so much for your great support and sorry for keeping you waiting.

We checked the tracking information found there is no update information as you said.

We will contact the post office to find out the problem.

We wonder would you still want the item, if yes, inform us the size and we will resend you asap.

If not, we will make you the full refund.

Waiting for your reply.

Any inconvenience hope your kind understanding.

Best regards

客戶訊問貨物的tracking number的回信

▼

Dear————,

Thank you for contacting us regarding your inquiry.

Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.

Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.

Best regards

邀請顧客成為老客戶群郵件

▼

Dear_______,

Thanks for your kindly support for 店鋪名.

To express our grateful, we want to invite you join in our “VIP team(自己取名)”

Our VIP team member(自己取名)can experience our new product in advance and enjoy discount .

Just contact us with order ID by contacting our email on attachment.(把郵箱放在附件上)

We are waiting for your email.

Have a good time.

Best regards,

買家不知道如何應(yīng)用產(chǎn)品的回信

▼

Thank you for contacting us regarding your inquiry.

We are really grateful with your question Thus we can realize our shortage of product listing.

We will update our listing to perfect our product information.

There is the latest instruction of our product .Please check the attachment for your reference.

If you still have any question, please be free to contact with us.

We will do our best to help you ASAP.

Best regards,

給買家補發(fā)自發(fā)貨售后件的通知

▼

Dear————,

Hope you are fine and doing well.

We have already arrange the replacement to you for your reference.

(產(chǎn)品具體參數(shù))

The tracking number is _______________, please click the attachment to get more detail .

It will take 7-10 day to arrive your city because of the long distance.

Thanks for your kindly understanding and support.

If you still have any question, please be free to contact with us.

We will do our best to help you ASAP.

Best regards,

　　客戶訂購多個產(chǎn)品

賣家發(fā)郵件確認(rèn)產(chǎn)品訂單

▼

Dear ——，

Thank you so much for your great support on us.

We have received your order of “XXXXXX”.

We will work on your order asap, we just want to confirm the amount of the compass, did you order 10(數(shù)目) pcs?

產(chǎn)品參數(shù)——————————————————

If nothing is wrong, we will ship them asap.

Best Regards

Seller’s name

賣家發(fā)錯地址

▼

Dear____，

Thank you so much for your great support on us.

What a big mistake we made!

Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.

Waiting for your reply and hope your kind understanding.

Best Regards

Seller’s name

點擊咨詢現(xiàn)在有哪些新興平臺值得關(guān)注 >>>

特別聲明：以上文章內(nèi)容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。